Health & Fitness · Review · Updated 17 October 2026
Carepatron reviewPractice management, telehealth and a free AI scribe for health practitioners
Excellent
Brent score, out of 5
Carepatron covers scheduling, notes, telehealth, billing and a client portal in one platform, and its free plan includes the AI scribe and unlimited clients. Solo practitioners can run a small practice on it for nothing, then upgrade when they pass 100 appointments or need SMS reminders. Group practices with complex insurance billing should check claim workflows in the trial.
Price
Free plan; paid from $31/user/month (USD), promo running
Free option
Free plan
Best for
Solo therapists, counselors and coaches starting a practice
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Best for
- Solo therapists, counselors and coaches starting a practice
- Allied health practitioners who want booking, notes and payments in one place
- Clinicians who want an AI scribe without paying extra
- Small group practices that need shared inboxes and group sessions
Skip it if
- Busy practices that need SMS reminders but want to stay free
- Hospitals or large clinics needing a full enterprise EHR
- Practitioners who need a specific local insurance integration not listed
You trained to help clients, not to juggle a calendar app, a notes template, a video tool, an invoicing system and a pile of reminder texts. Yet admin can eat a full day each week, and every missed appointment costs you money.
Carepatron brings those jobs into one platform built for health and wellness practitioners. Clients book online and get automatic reminders, you run telehealth sessions in the same place, the AI scribe drafts your notes, and invoices go out with online payment.
Below is what the free plan really covers, what paid plans add, and who should look elsewhere.
What is Carepatron?
Carepatron is practice management and electronic health record (EHR) software for behavioral, medical, allied health and wellness professionals. It combines online booking and reminders, secure client messaging, telehealth video, clinical notes and treatment plans, an AI scribe, billing with insurance claims, a client portal, reporting and an API. The vendor says it supports over 100,000 clinicians in more than 120 countries.
Pros and cons
What we like
- Free plan includes unlimited clients, telehealth, client portal and AI scribe
- Serves clinicians in 120+ countries, in 24 languages
- Vendor states HIPAA and SOC compliance
- Plus adds unlimited appointments and storage, 150 SMS/user/month
- 14-day trial of all features with no credit card
- Built for many professions, from psychologists to personal trainers
What could be better
- Free plan caps you at 100 appointments and 1GB storage, with no SMS
- Paid plans are billed per user
- E-prescribing costs an extra $39/user/month
- Insurance claims carry per-claim fees from $0.25
Overall
Excellent
- Features4.6
- Ease of use4.5
- Value4.7
- Support4.2
Key features of Carepatron
AI scribe and clinical notes
The AI scribe drafts notes during or after a session, and it is included on the free plan. You review and edit before saving, so the clinical judgment stays yours.
Online booking and reminders
Clients book themselves into your calendar and get automatic reminders. Carepatron says reminders cut no-shows by 40%, a vendor figure.
Telehealth
Video sessions run inside Carepatron on every plan. Plus and Advanced add group telehealth and group scheduling for workshops or group therapy.
Billing and insurance
Invoices, online payments and insurance claims are built in. Electronic claim filing costs from $0.25 per claim on paid plans.
Client portal and messaging
Clients can see appointments, forms and invoices in a portal and message you securely by SMS or email.
Workflows and automation
Plus includes custom workflows with 2,000 runs per user per month, and Advanced makes them unlimited. Use them for intake forms, follow-ups and reminders.
Carepatron pricing
Checked 2026-10. Prices can change; confirm on Carepatron’s site.
Free
$0
free forever
- Unlimited clients, telehealth, AI scribe
- 100 appointments, 1GB storage
- 100 emails/user/month, no SMS
Plus
$31/user/month
monthly list price; 20% off annually
- Unlimited appointments and storage
- 150 SMS/user/month, group telehealth
- Shared inbox, custom branding
Advanced
$39/user/month
monthly list price; 20% off annually
- Roles and permissions, white labeling
- Unlimited emails and workflows, 200 SMS/user/month
- 1:1 onboarding and premium support
Watch out: Prices are in US dollars per user; the pricing page was running a 50%-off-for-6-months promotion ($15.50 and $19.50) in October 2026, so check what applies when you sign up and the price after it ends.
See current Carepatron pricing →What people use Carepatron for
New solo counselor
A counselor opening a private practice uses the free plan for booking, telehealth and AI-drafted notes for her first 100 appointments, then moves to Plus for SMS reminders as her caseload grows.
Physiotherapy clinic
A four-physio clinic on Plus uses a shared inbox, online payments and treatment plans, with one calendar for the front desk.
Group programs for a dietitian
A dietitian runs weekly group nutrition sessions by group telehealth and sends intake forms through automated workflows.
How to get started with Carepatron
- 1
Sign up free and choose your profession
- 2
Set your services, hours and online booking page
- 3
Import or add clients and send portal invites
- 4
Run a session and try the AI scribe on your notes
- 5
Turn on the 14-day trial of paid features if you need SMS or group sessions
Carepatron alternatives
| Product | Choose it when |
|---|---|
| Carepatron 4.5 | Solo therapists, counselors and coaches starting a practice |
| SimplePractice | Choose it if you are a US therapist who wants a long-established practice platform with insurance focus. |
| Jane App | Choose it if you run a multi-practitioner allied health clinic and want strong front-desk tools. |
| Krisp4.4 | Choose it if you only need noise cancellation and meeting notes for telehealth calls on another platform. |
Carepatron: frequently asked questions
Is Carepatron really free?+
Yes. The free plan includes unlimited clients, telehealth, client portal, online payments and the AI scribe. It is capped at 100 appointments, 1GB of storage and 100 emails per user per month, with no SMS.
Is Carepatron HIPAA compliant?+
Carepatron states it is HIPAA and SOC compliant. If you work under other rules, such as GDPR or Australian privacy law, check its compliance documentation for your country.
How much does Carepatron cost?+
Plus lists at $31 and Advanced at $39 per user per month, with 20% off on annual billing. In October 2026 a promotion showed 50% off for six months.
Does Carepatron have an AI scribe?+
Yes. It drafts clinical notes during or after sessions and is included on every plan, including free.
Who is Carepatron for?+
It lists behavioral health (counselors, psychologists, therapists), medical (physicians, nurses, dentists), allied health (physios, OTs, dietitians, speech therapists) and wellness (coaches, chiropractors, massage therapists, personal trainers).
Can Carepatron handle insurance claims?+
Yes, billing includes insurance claims. Electronic claim filing costs from $0.25 per claim and manual status checks $0.15 each on paid plans.
Final verdict
Is Carepatron worth it?
If admin is eating into your client time, Carepatron is worth setting up this week. The free plan already covers booking, telehealth and AI-drafted notes, so you can run real sessions before paying anything, and upgrade only when your caseload outgrows it.
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Reviewed by
Amjid Ali, Founder and editor
Amjid Ali is a Melbourne-based AI and automation lead, author of five books on infrastructure, automation and digital transformation, and a corporate trainer whose courses on n8n, Proxmox, firewalls and ERP have taught thousands of IT professionals.
Last updated 17 October 2026 · How we review
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Free plan; paid from $31/user/month (USD), promo running